Group Class Cancellations

• Due to our intentionally small class sizes, we ask for at least 12 hours notice to cancel your reservation
• All cancellations must be submitted via your Mindbody account.
• If you cancel within 12 hours of class start time or fail to show:
  • Members with class packs will either:
    • Have the class deducted from their package or
    • Be charged a $10 late cancellation fee if on an unlimited membership.
  • Non-members will be assessed a $25 late cancellation fee, charged to the card on file.
    • If no card is on file, the fee will be added to your account and must be settled before future bookings.

Private Session Cancellations

• Must be canceled or rescheduled with at least 24 hours notice.
• Cancellations within 24 hours will result in the full session price charged to the card on file or added to your account that must be settled before future bookings.

Refunds

• All sales are final.
• Class packs, memberships, intro offers, and private sessions are non-refundable and non-transferable.
• In case of emergency or extenuating circumstance, email cassie@tidalsarasota.com. We’ll review on a case-by-case basis.